Wednesday, December 26, 2007

Exchange FE Monitoring Problem: “EAS Logon Failed” and Owa Logon Failed

Following MOM allerts occur when monitoring Exchange FE server that have M07-040 security bulletin applied. This annoying problem was only resolving as removing the security patch. At last, Microsoft published a hotfix to resolve this problem. Contact to MS Customer service to obtain hotfix 943511 (http://support.microsoft.com/?id=943511).

Description:
EAS Logon failed.
URL: https://localhost/Microsoft-Server-ActiveSync?Cmd=GetHierarchy&User=ALBATROSMOM&DeviceId=EASMonitor&DeviceType=SmartPhone
Error: 401
Descripton: Unauthorized

This event was generated by the script: "Exchange 2003 - EAS logon verification"

Description:
OWA Logon failed.
URL: https://localhost/Exchange/ALBATROSMOM
Descripton: Authentication failed. The logon request was redirected back to the logon page. This may indicate the credential for Mailbox Access Account is incorrect. Run the Exchange Management Pack Configuration Utility again to verify.
Other Details: undefined

This event was generated by the script: "Exchange 2003 - OWA logon verification"

No comments: